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1. Выберите любые три орудия влияния, описанные в этой книге. Подумайте, как каждое из этих
орудий можно использовать с целью эксплуатации, а также не из корыстных побуждений.
2. Опишите способ защиты от каждого из этих орудий влияния в случае применения их
«профессионалами уступчивости».
3. Расскажите о трех наиболее важных уроках, которые вы извлекли из этой книги.
Литература
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